This program that provides participants with a deeper understanding of the rudiments in managing teams in a virtual setting. A look into the different communication and collaboration tools will be discussed, to allow and encourage teams to embrace virtual working to be the new normal. With the challenges that people face as they go online far longer than they used to, this program provides a clearer grasp of how things work, how things are able to collectively come together virtually and how to begin to understand the complexities of team camaraderie in a virtual platform.
Course Objectives
Having an effectively functioning team is crucial and critical in a constantly evolving work environment. As a leader, it becomes imperative to be at the forefront of adapting and navigating through these changes yet managing to lead diverse teams successfully. This course will emphasize the importance of communication, decision – making, and motivation in leading effective teams.
Course Objectives
Once in a while, taking employees out of the four corners of the office helps break down political and personal barriers, eliminate distractions, and just have fun! The goals of team-building are to improve productivity and motivation. Studies have proven that team building activities can significantly improve morale and leadership skills, find the barriers that thwart creativity, clearly define objectives and goals, improve processes and procedures, Improve organizational productivity, identify team’s strengths and weaknesses and improve the ability to problem solve. It is in the same principle that employees need this action packed team building workshop.
Course Objectives
Boss, Stress and Time Management training aims to capacitate participants on the requisite knowledge and skills on how to properly and effectively manage time viz-a-vis work and personal needs. It delves into discussion of handling tasks based on urgency and importance and how this dynamic contributes to unwarranted stress in the workplace.
Course Objectives
In today’s challenging and complex world, leadership is a highly valued trait. To thrive, innovate, excel, and lead in this new reality, we must reach beyond effectiveness toward fulfillment, contribution, and greatness. However, not everyone is tapping into the higher reaches of human motivation to lead. A leader should inspire, move and tread the path to success. This workshop aims to provide a roadmap to help you find daily fulfillment and excitement.
Course Objectives
Life is full of leadership opportunities. You just have to be aware and discover it! When a person reaches a plateau, wanting to progress beyond the plateau in order to improve on and move forward. However, progress comes only through change –in a new way. Leaders create change and with a 21st Century Leadership mindset individuals create significant change. Learn the mindset that will help you identify opportunities for change and harness the diverse skills necessary to make that change happen. The leadership mindset is not tied to title or position – and it is within you to learn and master.
Course Objectives
Time and Productivity has been an emerging challenge for the workforce in this New Normal. As restrictions in the home are much more loose than in an office set up, workers are confronted with overlapping home duties and work related tasks that equally needs urgency and their attentions. Learners are introduced to research-based strategies and age-old principles of time and energy management. Workshops are utilized to maximize learning and transfer of ideas from one learner to the next. The workshop is designed to be highly interactive and output oriented so that learners practice the principles immediately for better absorption and retention of ideas and concepts. Time has always been touted as one of the most precious resource – one that when not used properly and efficiently results to loss in opportunities and delay in goal attainment.
Course Objectives
Virtual meetings have become the new norm in the workplace. With stricter regulations on face to face interaction, we have been thrown into this reality earlier than we expected. This training capacitates the virtual manager on key concepts and strategies to get the most out of meetings. It eliminates needless chatter and time wasters while institutionalising measures to keep virtual meetings fun, productive and results oriented.
Course Objectives
The impact of employees’ personality towards the efficiency of the daily operation of an organization has been widely recognized by various researches and studies conducted across the world. The improvement in the personality of the personnel working in an organization thus is integral in improving the overall efficiency of the organization. Accordingly, recent years have seen a variety of efforts by professionals in various fields to design courses that will help develop certain positive trends in personality. This training will be focusing on developing the participants’ personality at workplace. It is important to develop the personality of the employees to enhance organizational effectiveness. Personality in the context of this training will focus on developing the personal skills and characteristics that are important at workplace namely communication skills and conflict management skills.
Course Objectives
This training is designed to explore the strengths and weaknesses of individuals to identify their leadership style. Using a combination of lectures and interactive modules, this training aims to provide the participants key concepts on delegating, motivating, controlling and influencing their subordinates to achieve organizational goals and harmonious working relationship.
Course Objectives
When personal goals are not aligned with organizational goals, there will always be a disconnect, says the famed leadership expert – Dr. Stephen Covey. Rallying your organization towards a single goal would prove to be challenging without the right attitude and culture. This course aims to bring together, in a singular fashion, an organizations’ mission and vision down to the level from which they can be transformed to actionable goals and objectives. Work Attitude and Value Enhancement (WAVE) bring together individual and organizational work values towards productivity.
Course Objectives
Poor mental health has severe repercussions for employers, this including increased staff turnover, sickness absence due to debilitating depression, burnout and exhaustion, decreased motivation and lost productivity. While companies of all shapes and sizes increasingly understand the importance of good mental health, many simply don’t feel confident handling and communicating these issues in the workplace.
Course Objectives
This program that provides participants with a deeper understanding of the rudiments in managing teams in a virtual setting. A look into the different communication and collaboration tools will be discussed, to allow and encourage teams to embrace virtual working to be the new normal. With the challenges that people face as they go online far longer than they used to, this program provides a clearer grasp of how things work, how things are able to collectively come together virtually and how to begin to understand the complexities of team camaraderie in a virtual platform.
Course Objectives
We have entered an age of Virtual Communication. While face-to-face meetings may not become entirely obsolete, the prevalence of virtual communication methods is undeniably on the rise. As remote employees, it’s crucial to understand these various modes of communication, along with their respective advantages and potential pitfalls. Participants will come to appreciate that steering clear of interpersonal and interdepartmental conflicts can significantly contribute to achieving both personal and organizational objectives.
Course Objectives
Emotional intelligence is widely known to be a key component of effective leadership. Understanding how the brain operates and how the emotional response system works should also be a factor in where we place team members within our organizations. Being able to relate behaviors and challenges of emotional intelligence in the new normal is an immense advantage in building an exceptional team. For leaders, having emotional intelligence is essential for success. After all, who is more likely to succeed – a leader who shouts at his team when he’s under stress, or a leader who stay in control, and calmly assesses the situation? While strategy and planning are very important parts of leadership, you can achieve nothing without having a team on your side. Learning how to understand and support your peers will help you gain their trust, and become a more successful team
Course Objectives
Emotional intelligence involves a set of skills that define how effectively you perceive, understand, reason with, and manage your own and others’ feelings. “Leadership is fundamentally about facilitating performance. There is a proven link between emotional intelligence and the capacity to facilitate emotions in others that drive high performance and increase employee engagement. This is more than just a moral compass; it’s also a recipe for success. Organisations with emotionally intelligent leaders achieve a critical level of sustainable competitive advantage: a high-performance culture and customer loyalty.” This training deals with the future ready skill set of emotional intelligence and how it can propel your organization to better success, manage performance, address workplace conflicts and improve employee morale.
Course Objectives
In many ways, success in customer service begins and ends with the ability to care about the customer’s needs. “Compassion” is a trait that should be a requirement for anyone in your organization that has the potential to make contact with a customer, regardless of whether they’re technically in customer service or not. Empathy – the prime mover of active customer service plays a pivotal role in translating a complaint into brand advocacy.
Course Objectives
“Life is a collection of moments” – Amit Ray. The future of customer service lies in crafting distinctive experiences, facilitated by technological progress and a renewed emphasis on human interaction. Studies indicate that this human connection propels business expansion. This training-workshop emphasizes the individual contributions we make to create these “moments” that honor our shared humanity. These moments can ultimately drive revenue, reduce costs, and engage employees, fostering a profound sense of pride and belonging within
Course Objectives
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